Clear starting prices. A fixed price agreed in writing before we begin.
One difficult letter or email written
Up to two pages. One round of changes included.
from £25
One complaint answered
We read the complaint and draft your reply.
from £50
Inbox backlog cleared
Up to 200 messages sorted, answered or actioned.
from £199
Form or application completed
You supply the information, we do the paperwork.
from £25
Bundles - The same work, priced better, when there is more than one of it.
Five reusable templates written
Your most common letters, ready to send.
from £125
One month of inbox cover
Up to 100 messages a week, weekdays only.
from £449
A complaint handled end to end
From first response to final resolution letter.
from £199
Operations - Where the problem is the system rather than the workload.
Admin audit
We review how your admin runs and give you it in writing.
from £199
Shared inbox designed and set up
Rules, routing, templates, and a written handover.
from £199
Complaints procedure built
A documented process your staff can actually follow.
from £99
Handover pack for a new admin hire
So the job survives the person leaving.
from £199
Pre-appointment case preparation - For insolvency practices.
Prepared from the records you supply, ready for your review. Invoiced on delivery, whether or not the appointment proceeds.
Statement of affairs prepared
From the company records, ready for director approval.
from £50
Creditor list compiled and verified
Collated, checked against records, set out on your template.
from £50
Asset schedule prepared
Listed, described and cross-referenced to supporting documents.
from £50
Full pre-appointment pack
All of the above, plus director questionnaire and bundle. Larger cases quoted separately.
from £175
Professional and case work
Ongoing support for professional firms is sold as time rather than by the job, because the work does not arrive in fixed units.
Half day
Four hours, booked in advance.
from £175
Full day
Seven and a half hours.
from £320
Ten-hour block
Drawn down as you need it, valid twelve months.
from £400
Twenty-hour block
Drawn down as you need it, valid twelve months.
from £780
What every price includes
● A written scope before we start, so you know exactly what you are buying
● One round of changes
● Confidentiality; we never disclose that we did the work